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What sets OnlyPaws apart from other healthy dog treat Brands?
OnlyPaws treats are made from single, high-quality ingredients without fillers, artificial preservatives, colors, or flavors—so your pet gets only the good stuff. We provide clear product descriptions, including full ingredient and nutritional info, to help you make informed decisions. Our treats are crafted in an IFS-certified facility, ensuring they meet globally recognized standards for safety and quality. They're also suitable for both dogs and cats, making them a versatile option for multi-pet homes. With a variety of allergy-friendly choices, OnlyPaws supports different dietary needs while keeping things simple, clean, and delicious.
Where do you source your products?
At OnlyPaws, we’re obsessed with ingredient quality. Every treat starts with a single, carefully selected ingredient that meets strict FDA and USDA guidelines. We work with trusted suppliers who align with our values: no fillers, no preservatives, and no mystery meat—ever.
Our ingredients are chosen with sensitivity in mind, especially for pets with common allergies. That means nothing your pet’s tummy didn’t sign up for.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier's website. You can also use our Tack Your Order form on our site to get more information about your order.
What are your shipping options?
We offer several shipping options to meet your needs, including standard, expedited, and express shipping. You can select your preferred shipping method during the checkout process.
How long does shipping take?
Shipping times vary depending on the method chosen and your location. Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and express shipping takes 1-2 business days.
What should I do if my order hasn't arrived?
If your order hasn't arrived within the estimated shipping time, please check the tracking information provided. If you still need assistance, contact our customer service team for further support.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order please read our refund policy page for more information.
Does OnlyPaws Ship Worldwide?
We currently only ship to the United States. We are working on expanding our shipping locations.
What are freeze-dried treats?
Freeze-dried treats are made by freezing the ingredients and then removing the moisture through a process called sublimation. This preserves the nutritional content, flavor, and texture of the original ingredients.
Does OnlyPaws freeze-dried have additives or preservatives?
At OnlyPaws, our freeze-dried treats do not contain additives or preservatives.
Are there any harmful ingredients in OnlyPaws pet treats I should avoid?
No, there are no harmful ingredients in OnlyPaws pet treats. OnlyPaws takes great care to ensure the safety and health of your pets by using only single-ingredient bases in all our treats. This means our treats are free from artificial preservatives, colors, and flavors, as well as harmful substances like chocolate, xylitol, grapes, and raisins. Each treat is made with a single, high-quality, natural ingredient, ensuring that your pet enjoys a healthy and safe treat every time.
What is the shelf life of freeze-dried treats?
Our freeze-dried treats have a shelf life of 1 year when stored correctly. The absence of moisture helps prevent spoilage.
How do I choose the right treats for my pet?
Consider your pet's size, age, dietary restrictions, and preferences. Look for treats with high-quality, natural ingredients. For specific needs, such as dental health or weight management, choose treats designed to address those issues.
Are there treats suitable for cats as well?
Yes, while OnlyPaws primarily makes treats for dogs, some of our treats are safe for cats too. You can easily find this information in the product descriptions on our website. Always check the description to ensure that the treat is suitable for cats before giving it to your feline friend. This way, you can be confident that your cat is enjoying a safe and healthy treat from OnlyPaws.
How often should I give treats to my pet?
Treats should be given in moderation. For dogs, it's generally recommended to follow the 10% rule, where treats make up no more than 10% of their daily caloric intake. Cats and other pets should also have limited treat intake based on their size and dietary needs.